Frequently Asked Questions

A visual, non-invasive inspection of safely and reasonably accessible areas including the exterior, roof and high-level areas, roof space, interior, subfloor, site, visible services, garages and carports.

This is not a standalone weathertightness inspection or certification. Visible signs such as water ingress, staining, dampness, deterioration or apparent weathertightness risk may be identified and reported.

A drone may be used where it is safe, lawful and practical. An elevated pole camera may be used where drone use is not possible and pole access is practical. Any visibility limitation is recorded.

Yes, where safe and reasonable access is available. Areas that cannot be accessed are identified as limitations in the report.

No. Power outlets receive visual inspection only and no plug-in electrical testing is performed. Accessible light switches may be operated where safe and appropriate.

Where safe and appropriate, taps and wastes may be operated briefly, toilets flushed, showers briefly operated, and accessible doors and windows operated. Cabinet doors and drawers may be checked on a representative basis.

No moisture-meter readings or moisture testing are included.

Their presence may be noted where obvious, but condition, operation, performance, safety and compliance are not assessed. Specialist advice may be recommended.

Yes. They are included in the standard price and assessed to the same visual, non-invasive standard as the main dwelling where applicable.

No. Phase 1 of the service is limited to residential houses and does not include apartments or unit-title inspections.

No. Ancillary structures other than garages and carports are excluded.

The report records areas that could not be safely or reasonably inspected and explains the limitation where appropriate.

No. The inspection is non-invasive. Furniture is not moved and floor coverings are not lifted.

A formal written PDF report with photographs, significant defects and concerns, visible deterioration, access limitations, appropriate specialist recommendations and an overall condition summary.

Reports are generally issued within 1–2 business days of the inspection, subject to workload and inspection complexity.

Yes. A Certificate of Inspection is available on request where required by your bank, insurer or another party. Contact us before the inspection if you need one.

On Waiheke, homes up to 150 m² cost $895 incl. GST and homes from 151–250 m² cost $995 incl. GST. Homes over 250 m² require a quote. Garages and carports are included.

Standard online pricing applies to Waiheke Island. Rakino, Aotea / Great Barrier and Kawau Island may be available by arrangement with separate pricing for travel and logistics.

Yes. Standard Waiheke inspections can be booked and paid for securely online. Choose the appropriate size band and an available inspection date on the booking page.

Attendance is not required. Access arrangements and important concerns can be supplied in the Property Inspection Agreement after booking. A verbal debrief is not included as standard.

Include known issues or specific areas of concern in the Property Inspection Agreement after booking, or contact us, so they can be considered during the visual inspection subject to access and the agreed scope.

No inspection can guarantee that every issue will be found. This is a visual, non-invasive inspection limited by the property’s condition, visibility and safe, reasonable access.

Requirements vary. Ask the bank or insurer what they need. An NZS 4306:2005 Certificate of Inspection is available on request, but the website does not make a general claim of NZS 4306 compliance.